Returns & Exchanges

At Scandals, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label to the outside of your box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.